Returned Goods
- All returned goods must have a “Return Goods Authorization Number” and must be shipped freight pre-paid and insured. Returns will be accepted in original condition up to 15 days after issuance of Returned Goods Authorization Number.
Discontinued or Unavailable Products
- In rare cases, we reserve the right to substitute equal or higher quality products, at the same price when original catalog products become unavailable or discontinued.
Non-defective Goods
- There is a 30% restocking charge for all returned merchandise for reasons other than defective goods. Customer shall pay for original and return shipping charges.